As at 11 December 2023, Attendo entered into a loan agreement with Danske Bank A/S, Skandinaviska Enskilda Banken AB (publ) and Nordea Bank Abp, branch in Sweden. According to the agreement, the banks agreed to provide certain credit facilities in order to refinance the existing loan financing of the company and to ensure ongoing financing of the operations.

The credit facilities are linked to specially selected sustainability metrics, with interest rate terms are adjusted according to progress towards predetermined targets for these metrics. The key performance indicators are selected based on how Attendo, as a large care company, can create value value and contribute to the sustainable development of society, and therefore include therefore include customer satisfaction (cNPS) and employee satisfaction (eNPS).

The new agreement contains, as before, customary financial commitments, including that Attendo shall fulfil certain financial key performance indicators such as net debt/EBITDA and interest coverage ratio, which may not deviate negatively from certain levels specified in the agreement. The credit facilities carry an annual rate corresponding to the relevant IBOR plus a varying margin based on  Attendo's on Attendo's net debt to EBITDA ratio.

Credit facilities

Type Currency Amount (000') Maturity
Period loan facility EUR 125 000 2026+1+1
Period loan facility SEK 1 350 000 2026+1+1
Revolving credit facility, multi currency SEK 1 400 000 2026+1+1